AI Appointment Scheduling
Improve Efficiency with an Automated AI Appointment Scheduling Assistant
What is it?
The AI Appointment Scheduling tool helps healthcare providers manage bookings with the power of generative AI. It fully integrates with existing systems (including PM and EMR) and streamlines the appointment booking and management process. Interactions happen via phone or email using natural language and with multi-lingual support. It can seamlessly manage appointments 24/7 and support 1,000s of simultaneous patient interaction.
How Does it Work?
1. Initiation: The AI assistant responds to conversations via email, chat, or voice calls and asks the patient the reason for the call. If an appointment is requested, it browses available time slots and helps schedule the appointment
2. Attributes: Various attributes and guardrails are used, such as secure patient verification and synced data from the EHR system, to ensure the AI logic is within the assigned constraints.
3. Rescheduling and Cancelations: patients have the options to easily reschedule or cancel an appointment, as well as receive additional information regarding their appointment, provider, or office location. Alternative time slots are recommended, based on provider availability. Automated notifications and reminders can be triggered, providing patients the opportunity to confirm, reschedule or cancel an appointment.
2. Attributes: Various attributes and guardrails are used, such as secure patient verification and synced data from the EHR system, to ensure the AI logic is within the assigned constraints.
3. Rescheduling and Cancelations: patients have the options to easily reschedule or cancel an appointment, as well as receive additional information regarding their appointment, provider, or office location. Alternative time slots are recommended, based on provider availability. Automated notifications and reminders can be triggered, providing patients the opportunity to confirm, reschedule or cancel an appointment.
Benefits
Effortless Automation
The assistant can operate 24/7, 365 days and handle 1,000s of simultaneous interactions at once
Compliance
The AI assistant integrates provides compliant interactions and secure integrations with existing systems
Data Privacy
Any data used to train the model never leaves your environment and is your intellectual property.
No license fees
No license fees ever, regardless of number of users. You own the intellectual property.
Vitrin9 is a technology company with a passion for building products, audacious
ideas, and using data to unlock hidden value for customers.
ideas, and using data to unlock hidden value for customers.
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